Jennifer Riordan Settlement 2026: What’s Confirmed, What’s Not, and Who Actually Gets Paid
Quick Answer
- No public settlement amount exists for Jennifer Riordan’s family; the case resolved through confidential mediation.
- Southwest paid every passenger $5,000 cash plus a $1,000 travel voucher in April 2018, not a court-ordered settlement.
- The only verified public payment total is $5,000 per passenger, confirmed by multiple outlets in April 2018.
Is the Jennifer Riordan Settlement Real or a Scam?
There is no public “Jennifer Riordan settlement” you can claim from. This is not a class action, not a settlement fund, and not a claim form situation. Anyone telling you otherwise is misleading you.
Jennifer Riordan died on April 17, 2018, after debris from a failed CFM56 engine on Southwest Airlines Flight 1380 shattered a cabin window and partially pulled her out of the aircraft . The Boeing 737-700 was flying from New York’s LaGuardia Airport to Dallas Love Field when the left engine failed at 32,000 feet .

Her family, represented by the aviation law firm Kreindler, pursued a wrongful death claim against Southwest and the engine manufacturers. According to Kreindler’s own case page, the firm “successfully represented” the family and “engaged in a series of mock trial work leading to successful mediation efforts and resolution for the family” .
The key word is confidential. No dollar figure was ever made public. No court order required Southwest to pay a specific amount. No settlement administrator was appointed to process claims from a class.
How Much Did Jennifer Riordan’s Family Get?
The amount is not publicly confirmed. The case resolved through mediation, and the terms were confidential.
What is publicly verified is different: Southwest voluntarily sent every passenger on Flight 1380 a $5,000 check and a $1,000 travel voucher in the days after the incident . That was a goodwill gesture, not a legal settlement, and it did not prevent passengers from suing later.
For context, nine passengers did file suit against Southwest in 2018, alleging PTSD, depression, and other injuries . Those cases also resolved without public disclosure of amounts.
The absence of a public number is not unusual for aviation wrongful death cases. Mediation settlements are almost always confidential. The only way a number becomes public is if a case goes to trial and a jury awards damages, which did not happen here.
Who Qualifies for Compensation from Flight 1380?
Only the passengers who were physically aboard Flight 1380 on April 17, 2018, and the family of Jennifer Riordan could pursue claims. This is not a settlement open to the general public.
The 144 passengers and five crew members aboard the flight were the only people exposed to the trauma and physical injuries . Of those, one passenger died (Riordan) and eight suffered minor injuries, according to the NTSB .
If you were not on that flight, you have no claim related to this incident. There is no extended class, no consumer group, and no eligibility window for anyone else.
The statute of limitations for wrongful death claims in Pennsylvania, where the flight landed and where the first lawsuits were filed, is two years from the date of death . That deadline passed in April 2020 for most claims. The family’s case was resolved well within that window.
What Compensation Did Southwest Pay to Passengers?
Southwest paid each of the 144 passengers a $5,000 check plus a $1,000 Southwest travel voucher within days of the incident .
The letter accompanying the check said the money was “to cover any of your immediate financial needs” and expressed hope that passengers would “allow us another opportunity to restore your confidence in Southwest” .
That $5,000 was not a settlement. It was a voluntary payment. Passengers who accepted it were not required to give up their right to sue. Multiple outlets confirmed that accepting the money did not preclude legal action .
Some passengers later filed suit anyway, claiming the trauma caused PTSD, depression, hearing loss, and even marital strain . Those claims were separate from the $5,000 payment.
How Do You File a Claim for the Jennifer Riordan Settlement?
You cannot file a claim. There is no open claims process, no administrator, and no deadline to watch. The case is closed.
If you were a passenger on Flight 1380 and believe you have an unresolved legal claim, you would need to consult a lawyer directly. But the statute of limitations for most claims arising from April 2018 has expired in Pennsylvania and most jurisdictions.
Key Takeaway: There is no “Jennifer Riordan settlement” with a claim form, a deadline, or a payout tier. The only verified public payment connected to this case is the $5,000 Southwest sent to each passenger, and that window closed in 2018.
What Caused the Southwest Flight 1380 Engine Failure?
The NTSB determined the probable cause was a low-cycle fatigue crack in fan blade No. 13 of the left CFM56-7B engine .

The cracked blade separated in flight and hit the engine fan case at a location that compromised the fan cowl structure. Pieces of the fan cowl, including the inboard aft latch keeper, struck the fuselage near a cabin window. The window departed the aircraft, causing rapid depressurization .
The NTSB found that the fan blade impact “imparted more energy into the inlet and fan cowl than Boeing’s design specifications” accounted for . Collins Aerospace, which supplied the inlet and fan cowl, noted that at least four blade fragments spiraled forward, exceeding the single-fragment design assumption .
Southwest had experienced a similar engine failure in 2016 on a different flight with the same engine model. The NTSB had investigated that incident but no one was injured .
What Happens Next After the Jennifer Riordan Case?
Ongoing: The NTSB’s seven safety recommendations from November 2019 remain the primary regulatory outcome .
Expected: No further legal proceedings in the Riordan case. The confidential mediation resolution closed the family’s claim.
Ongoing: Aviation safety advocates continue to push for fan cowl design changes based on the NTSB findings .
Not expected: No new settlement fund, no claim process, no payout for anyone who was not on Flight 1380.
Frequently Asked Questions
Is there a Jennifer Riordan settlement I can claim?
No. The Riordan family’s wrongful death case resolved through confidential mediation, and there is no public settlement fund or claim process. Only passengers who were on Flight 1380 could pursue claims.
How much did Southwest pay Jennifer Riordan’s family?
The amount is not publicly confirmed. The case settled through mediation, and the terms were confidential. Southwest did not disclose a figure.
Did Southwest pay all passengers on Flight 1380?
Yes. Southwest sent each of the 144 passengers a $5,000 check plus a $1,000 travel voucher in April 2018 .
Can I still file a claim for Flight 1380?
No. The statute of limitations for claims arising from April 2018 has expired in Pennsylvania and most jurisdictions. The family’s case is closed.
What happened to Jennifer Riordan?
She was a 43-year-old Wells Fargo executive and mother of two from Albuquerque, New Mexico. She died after being partially pulled out of a shattered cabin window when the left engine failed .
Who represented Jennifer Riordan’s family?
Kreindler and Associates, an aviation law firm, represented the family and resolved the case through mediation .
What was the cause of the Flight 1380 engine failure?
The NTSB found a fatigue crack in a fan blade caused the blade to separate and damage the engine cowl, which struck the fuselage and window .





